Off best to new bad within the last partners

Product reviews

Out of best to the new bad in the last few years. Can’t trust just how incompetent, and you will completely ridiculously stupid beyond trust, the folks have become at this borrowing relationship. I have become spending a percent otherwise a couple of significantly more at the other credit unions having my personal financing to store me the fresh new problems away from coping which have stupid anybody. One trouble the Department out-of credit unions is the place to help you document grievances. Since Massachusetts attorneys generals work environment will not deal with all of them.

Poor modify I have ever before viewed

Worst up-date I’ve previously viewed. The old on the internet banking is much advanced than the fresh new you to definitely. Leftover my history financial due to a bad change and immediately following 15 years with DCU I’m provided making.

DCU user as the 2015 and departing

I have been payday loans in Midway AL without bank account a great DCU associate as 2015 and you can handled an excellent 100% percentage background for an auto loan and you may a credit card. Into app up-date inside later 2023, I experienced challenge logging in and making money. Thus, We redirected my statement repayments to other cards. I acquired an alerts to own an excellent equilibrium from 63 dollars, punctually named to settle they, and you may said the latest technical products. Unfortuitously, my personal inquiries were not handled. Regarding the after the charging period, a balance of $step one and several dollars are once again billed that we reduced. Support service doesn’t have clue or no other charge would be additional int the guy 2nd billing cyclee bad DCU shorter my personal credit limit regarding $ten,000 so you’re able to $0 and you may claimed my account because the delinquent with the credit agencies, which decreased my credit history by the 108 facts-getting 63 cents. I’m already disputing that it with DCU therefore the credit agencies, however, I might caution visitors to closely look at the possible effects just before employing their services.

They lost my vehicle identity document

Hello, I’m creating to offer my personal opinions concerning means a significant document is mishandled handled from the DCU. I am extremely disappointed you to definitely my Name document is shipped off to me without having any tracking facts because of USPS. In my opinion is actually terrible negligence. Whenever i reached over to brand new DCU shortly after waiting couple of days, I happened to be told the Identity file is distributed a month immediately after the mortgage is actually paid off. Yet not, You will find maybe not acquired one identity document inside the post. I appeared which have local USPS in addition they totally couldn’t shade this new delivered mail. I became therefore accessible to visit DMV having a great Lien launch page and you can really works out of base. This is extremely cumbersome and you may awkward for me. You will be charged us to get backup. I wish there have been finest procedure set up in the first therefore i have no never missing a significant.

Bad Customer service

DCU is the poor hands-down. I happened to be closing within the to my Car lease and you can finished up opting for DCU. They recognized my loan and you may asked us to unlock a free account and therefore failed 3 x. The latest they asked us to give post which i is actually try capable open a registration after which immediately after two days, my personal application for the loan was not nonetheless recognized and up on calling it said told you the terminated consequently they are disappointed. Its very pathetic when you urgently require the auto loan. The client service representative was not anyway empathetic.

Awful Financial without ATMs and Terrible Support service

For individuals who miss out the times of wishing when you look at the longer contours so you can withdraw money from the bank, next DCU will be your lay! My home is a busy area, yet , DCU keeps very few metropolitan areas right here. Likewise, its ATMs is actually nowhere getting found besides regarding real financial. This is actually the merely lender inside 2020 you to still retains much time traces venturing out the doorway on the typical go out. If you want to phone call the financial institution, expect you’ll getting treated rudely. While using DCU having car-shell out solutions with debtors, we provide long change-doing times to help you reflect payments were made. So it financial is awful to own so many reasons why you should enter. Avoid them!